FAQ
Product Usage
Parameters
Shooting
Batteries & Supplies
Firmware Upgrade
About Orders
Others
Tutorial
Get to Know the Seestar App
The Shooting Modes
Find and photograph celestial objects
Query the level of light pollution
Report Bug & Log
Transfer Files Using Wi-Fi
Mirror using Station Mode
Turn On Manual Focus
Access the Internet while Filming
Get RTSP Address
Quickly Adjust Levels
Save Each Frame in Enhancing
Set Enhance Exposure Time
Deep Sky Stack
File Storage Location
Find the Sun Manually
Find the moon accurately
SkyAtlas Sync function
Level sensor calibration

Suppose you encounter technical problems while using your device. In that case, you can contact the official technician and submit your device log so that the technician can troubleshoot and solve the problem faster.

Enter the Seestar App "Me" page.

Click the "Settings" icon in the upper left corner.

Click and enter "Report Bug & Log."

Select the problem you encountered, describe the problem in detail, check "Add log," and click Submit.

FAQ
Product Usage
Parameters
Shooting
Batteries & Supplies
Firmware Upgrade
About Orders
Others
Tutorial
Get to Know the Seestar App
The Shooting Modes
Find and photograph celestial objects
Query the level of light pollution
Report Bug & Log
Transfer Files Using Wi-Fi
Mirror using Station Mode
Turn On Manual Focus
Access the Internet while Filming
Get RTSP Address
Quickly Adjust Levels
Save Each Frame in Enhancing
Set Enhance Exposure Time
Deep Sky Stack
File Storage Location
Find the Sun Manually
Find the moon accurately
SkyAtlas Sync function
Level sensor calibration