Seestar S50 is an entry-level intelligent astronomical telescope that sets itself apart from other entry-level telescopes by allowing users to "see" various deep space celestial objects through photography. However, due to its highly integrated design and lightweight body, it may not meet the requirements for "serious astrophotography".

Seestar S50 is equipped with a built-in lithium battery with a capacity of 22Wh, which complies with the standards set by the Civil Aviation Administration for air transportation. Based on our experience, it can be carried in your luggage. However, if you plan to check it in as baggage, some airlines may require the battery to be removed from the device. We recommend checking with the specific airline you are traveling with to ensure compliance with their lithium batteries regulations.

Seestar S50 is not waterproof. If you use Seestar S50 in changeable weather, please make sure you can store it in a short time. The telescope is a precision instrument and it is not recommended to store it in high humidity environments. It's important to note that mold growth, water damage, and similar issues are not covered under the warranty.

The telescope is a precision instrument and it is not recommended to store it in high humidity environments. Using or storing the telescope in a moist environment can pose a greater risk, such as mold on the lens and potential water damage. It's important to note that mold growth, water damage, and similar issues are not covered under the warranty. Therefore, it is advised to exercise caution and avoid exposing the telescope to excessive moisture.

Seestar S50 is fully controlled through the mobile app. The Type-C interface on the device is reserved solely for charging and data transfer purposes and does not participate in the shooting control. If you need to control the S50 from your PC, you can connect the Seestar iOS app on macOS (M1 or later) or use the Seestar Android app on Windows 11 or HarmonyOS.

If active Seestar S50 failed, you can leave a message or contact the support team at https://www.seestar.com/. Or, you can also check the networking status of your smartphone or tablet and then try again.

You can try to replace the cable or connect to a different USB port on your computer. If it still doesn't work, please leave a message or contact the support team at https://www.seestar.com/.

Please note that it is strictly prohibited to point Seestar S50 directly towards the sun. Please follow the instructions in Seestar app to install the solar filter correctly first.

Seestar S50 is equipped with three built-in filters: UV/IR Cut filter, dark filter, and dual-band anti-light pollution filter (OIII 30nm/Hα 20nm). The switching of the dark filter is automatically controlled by Seestar. As for the UV/IR Cut filter and light pollution filter, users can switch between them in the app based on their own needs.

Seestar S50 is a lightweight astronomical telescope so wind can affect its tracking accuracy. We recommend using it when the wind scale is 4 and above.

The Seestar S50 uses Alt/Azimuth mount for target tracking and capture, which indeed introduces field rotation issues. To address this problem, we have imposed a maximum exposure time of 10 seconds for its IMX462 sensor. Additionally, during the post-processing stage, we apply software algorithm to eliminate field rotation and enhance the overall image quality.

Therefore, at this time, we do not consider providing official modifications to convert it into an equatorial mount mode.

Seestar S50 does not support guiding. And since its exposure time for a single frame is only 10s, there is actually no need for guiding. Additionally, the S50 features a target autocenter function, ensuring that the target remains in the center of the view throughout the entire capture process.

Seestar app is currently under development for multi-language support. The completed versions include Simplified Chinese and English. The development and adaptation of the app for French, Japanese, and Spanish languages are in progress. Additionally, Seestar S50 is undergoing wireless certifications for various countries to ensure compliance with local regulations.

Please inquire after-sales policy at https://www.seestar.com/, or contact customer service for consultation.

Not supported. It is possible to connect only one mobile device simultaneously on Seestar S50.