FAQ
Product Usage
Parameters
Shooting
Batteries & Supplies
Firmware Upgrade
About Orders
Others
Tutorial
File Storage Location
Deep Sky Stack
Set Enhance Exposure Time
Save Each Frame in Enhancing
Quickly Adjust Levels
Get RTSP Address
Level sensor calibration
Access the Internet while Filming
Turn On Manual Focus
Mirror using Station Mode
Transfer Files Using Wi-Fi
Report Bug & Log
For Beginners
Explore the LP Map
How to Take Better Images
Find & Shoot Objects
How to Adjust the Level
Get to Know the App
The Shooting Modes
The Preparations

What should I do if Seestar S50 cannot startup?

Perhaps you can check Seestar S50 battery and charge it before trying to turn it on. If Seestar S50 is still unable to startup, please leave a message or contact support at https://www.seestar.com/.

What specifications of chargers and cables does Seestar S50 support?

Seestar S50 supports USB BC1.2 of adapters. Type-C cable which is the normal charging mode, supports 5V 2A; The maximum support is 12V 3A with the fast charge cable which is the fast charging mode.

Does Seestar S50 support shooting while charging?

Support. Please note that, it is getting less and less charging when the temperature of battery is above 45℃ considering safety. For battery life, the charging stops when the temperature of battery is below 0℃.

How long is the battery capacity and battery life of Seestar S50?

Seestar S50 battery has a rated capacity of 6000mAh, and the battery life verified by ZWO laboratory is about 6 hours.

Tips: in actual use, the battery life performance will be different due to the difference in ambient temperature, operation process and shooting target, especially after the fog removal function is turned on, the battery life will be significantly shortened.

How long does Seestar S50 take to fully charge?

It takes about 4 hours to fully charge in normal charging mode which is 5V 2A.

It takes about 2 hours to fully charge in fast charging mode which is 12V 3A.

How to make sure my Seestar S50 is charging?

When you plug in the cable, Seestar S50's LED should be flashing a red color every second.

It will take two to four hours for the battery to be full. You can check the battery level when you're connected to Seestar S50 on home page.

What is the battery life of Seestar S50? How to replace it?

Seestar S50 is equipped with a lithium battery that can be charged and discharged no less than 500 times. If you need to replace the battery, please purchase at https://www.seestar.com/ and replace according to official instructions.

How should I do if Seestar S50 cannot be shut down through Seestar app?

Seestar S50 supports physical buttons to turn on and off. In operation, press and hold the power button for 2s to shut down normally, or for 6s to forced shutdown.

FAQ
Product Usage
Parameters
Shooting
Batteries & Supplies
Firmware Upgrade
About Orders
Others
Tutorial
File Storage Location
Deep Sky Stack
Set Enhance Exposure Time
Save Each Frame in Enhancing
Quickly Adjust Levels
Get RTSP Address
Level sensor calibration
Access the Internet while Filming
Turn On Manual Focus
Mirror using Station Mode
Transfer Files Using Wi-Fi
Report Bug & Log
For Beginners
Explore the LP Map
How to Take Better Images
Find & Shoot Objects
How to Adjust the Level
Get to Know the App
The Shooting Modes
The Preparations